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Trust and transparency

Trust and transparency

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Articles in this topic · 2 articles

How does OKReviews stay neutral?Businesses can't pay to change their score, hide reviews or choose who they invite. Every moderation decision has a written reason and can be appealed, and we publish our numbers.
What do the labels on reviews mean?Labels show how a review was collected: organic (written without an invitation), invited by the business, or a verified order. Other labels show incentives or a possible conflict of interest.

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