Writing reviews
Who can write a review and how to do it.
Search the help center or pick a topic below.
Who can write a review and how to do it.
Change or remove a review you wrote.
Why a review was removed or hidden, and how to appeal.
Tell us about a review that breaks the rules.
Signing in with an email link or Google.
Your data, your account and the emails you get.
How we keep reviews fair and what the labels mean.
Claim your business page and bring your team.
Ask every customer for a review, automatically.
Answer reviews publicly from your dashboard.
Report a review that breaks the rules.
How your score is calculated.
Connect your shop and show your rating on your website.
What is free and what the optional AI plan adds.
The rules for reviews, replies and businesses.
Write to us and a person will answer.