How do I report a review?
Short answer
Sign in, click the report button on the review, choose the reason and add details if you like. A moderator checks every report, and the review stays visible until they decide.
Report a review
- Sign in to OKReviews.
- Find the review and click its report button.
- Choose the reason that fits best.
- Add details if you like. Specific facts help the moderator.
- Send the report.
Reasons you can choose
- Not a genuine experience
- Offensive or hateful
- Contains personal information
- Conflict of interest, for example written by an employee or a competitor
- Spam or advertising
- Not about an experience
- Other
You can send a limited number of reports per day.
What happens next
A moderator checks every report against our review guidelines. The review stays visible until the moderator decides. This way nobody can hide criticism just by reporting it. If the review breaks a rule, it is removed or labeled, and its author gets a written reason.
Who this applies to
Anyone with an OKReviews account. If you manage a business on OKReviews, report reviews about your business from your dashboard instead. See How do I report a review as a business?
To learn how we keep moderation fair, read How does OKReviews stay neutral?